Scheduled Courses

The Professional Scrum Master™ (PSM) course is typically a 2-day course where students learn how to use Scrum to optimize value, productivity and the total cost of product ownership. Tools are provided to enable students to relate to behavioral shifts, work with people and teams, coach and facilitate techniques, and address the organization.

This is an advanced, expert-level course. Although not required to attend, students are strongly encouraged to have taken and passed another associate level certification in the security, compliance and identity portfolio (such as AZ-500, SC-200 or SC-300) before attending this class.

Learn how to investigate, respond to, and hunt for threats using Microsoft Sentinel, Microsoft Defender for Cloud, and Microsoft 365 Defender. In this course you will learn how to mitigate cyberthreats using these technologies.

Participants in this course will learn what they need to pass the Project Management Institute Professional in Business Analysis (PMI-PBA®) exam, PMI’s fastest growing certification.

Advanced Contact Center Express Scripting Labs (ACCXSL) is a 5-day instructor-led, lab-intensive course intended for experienced Unified Contact Center Express (CCX) administrators who need in-depth knowledge advanced scripting techniques using complex script steps to resolve sophisticated contact center requirements.

The Implementing Cisco Collaboration Core Technologies (CLCOR) v1.0 course helps you prepare for the Cisco® CCNP® Collaboration and CCIE® Collaboration certifications, and advanced-level roles focused on the implementation and operation of Cisco collaboration solutions.

The Implementing Cisco SD-WAN Solutions (ENSDWI) v2.0 course gives you training about how to design, deploy, configure, and manage your Cisco® Software-Defined WAN (SD-WAN) solution in a large-scale live network, including how to migrate from legacy WAN toSD-WAN.

Giving your documents a well-designed, professional look will put you a step ahead in the marketplace cluttered with all kinds of communications.

This course builds upon the foundational knowledge presented in the Microsoft Excel- Part 1 course and will help start you down the road to creating advanced workbooks and worksheets that can help deepen your understanding of organizational intelligence.

This course includes everything you need to get PMP certified - We guarantee it! Delivered by some of the best instructors in the business, course also includes official PMI authorized class materials, required contact hours to sit for the PMP, professional test prep and practice exams, and so much more.

This course includes everything you need to get PMP certified - We guarantee it! Delivered by some of the best instructors in the business, course also includes official PMI authorized class materials, required contact hours to sit for the PMP, professional test prep and practice exams, and so much more.

ITIL® is the world’s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management.