The Springhouse Virtual Classroom
For any assistance, you may contact operations@springhouse.com or call 610-321-3500.
Need tech support? Registered students who need help logging on or accessing class resources should email us for help or call 610-321-3500 then follow the prompts for Technical Support. Springhouse office hours are 8:00 AM to 5:00 PM (EDT), Monday to Friday.
The Components of your Virtual Class
Your live, online class will include one or more of the following:
- Your instructor led, live-online class
(Zoom Meeting; details below) - Your class desktop or online lab environment
- Digital courseware
Requirements to Join the Virtual Classroom
- High-speed Internet access
- A computer (a laptop or desktop with monitor*)
- Two-way audio
- Computer built-in audio works well; most laptops have both a microphone and speakers; the use of a headset is recommended but not required
- For those that do not have computer audio, the telephone is an alternative
- Test your audio; join your Zoom meeting fifteen minutes prior to class
*Dual Monitors are Highly Recommended
We encourage the use of:
- Monitor One for your class exercises (remote desktop or online lab environment)
- Monitor Two for your online instruction (Zoom Meeting)
- In lieu of a second monitor, you can connect to a Zoom Meeting using a smart tablet
- Monitor Two to view your digital courseware
- Be advised, it is typically not necessary to “follow along in the book”
Use of a Webcam is Highly Recommended
- Students are not required to purchase a webcam
- If a webcam is available (many are built into laptops), students are encouraged to enable their video as part of the Zoom Meeting
- Be sure to preview your webcam; join your Zoom meeting fifteen minutes prior to the class taking note of your background setting, lighting, and camera angle
Your Zoom Meeting
- The Zoom client will download automatically when you start or join your first Zoom meeting; we encourage you to install this client rather than join from your browser so you can participate in classroom activities such as polls and annotating.
- Please join your Zoom meeting fifteen minutes prior to class to test your audio and preview your video
- Typically, the Zoom meeting details are found in your Registration Confirmation
- Registration Confirmation comes from info@springhouse.com
- Registration Confirmation includes a calendar invite (a .ics file attachment)
- Sometimes the Registration Confirmation includes other PDF attachments
- If you do not receive the Registration Confirmation email upon successful payment of your class, please contact Springhouse at 610-321-3500 or operations@springhouse.com
- Learn how to Join a Zoom Meeting (Zoom Help Center)
- Join a Test Zoom Meeting (Zoom Help Center)
Need tech support? Registered students who need help logging on or accessing class resources should email us for help or call 610-321-3500 then follow the prompts for Technical Support. Springhouse office hours are 8:00 AM to 5:00 PM (EDT), Monday to Friday.