Course Catalog: Cisco

Our open-enrollment courses are delivered remotely in real-time by our experienced staff for a convenient and high-value experience. For those who prefer in-person training, Springhouse offers private onsite deliveries for corporate clients and seat-side learning for individuals. To discuss your training needs, Contact Us online or call 610-321-3500.

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  • Implementing Cisco NX-OS Switches and Fabrics in the Data Center

    5 Days
    The Implementing Cisco NX-OS Switches and Fabrics in the Data Center (DCNX) v1.0 course gives you a detailed understanding of the Cisco® Nexus switch platform and teaches you how to install, configure, and manage Cisco Nexus® switch platforms in a scalable, highly available environment.
    From $4,595.00
  • AAUCMF: Advanced Administration of Unified Communications Manager and Features v. 12.5

    5 Days
    Advanced Administration for Unified Communications Manager and Features (AAUCMF) is a 5-day instructor led course that is intended for experienced unified communications administrators who need in-depth knowledge of Cisco Unified Communications Manager advanced features, services, and troubleshooting.
    From $4,495.00
  • ACCXSL: Advanced Contact Center Express Scripting Labs

    5 Days
    Advanced Contact Center Express Scripting Labs (ACCXSL) is a 5-day instructor-led, lab-intensive course intended for experienced Unified Contact Center Express (CCX) administrators who need in-depth knowledge advanced scripting techniques using complex script steps to resolve sophisticated contact center requirements.
    From $4,195.00
  • ACUCM w/ AUC: Administering Cisco Unified Communications Manager and Unity Connection v.12.5

    5 Days
    Administering Cisco Unified Communications Manager (ACUCM) v. 12.5 provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System.
    From $4,495.00
  • APCCE: Administering Packaged Contact Center Enterprise

    5 Days
    Administering Packaged Contact Center Enterprise (APCCE) provides students with an introduction and understanding of Cisco Unified Contact Center Enterprise basics and components.
    From $4,195.00
  • BGP: Configuring BGP on Cisco Routers 4.0

    5 Days
    Configuring BGP on Cisco Routers (BGP) v4.0 provides students with in-depth knowledge of Border Gateway Protocol (BGP), the routing protocol that is one of the foundations of the Internet and New World technologies such as Multiprotocol Label Switching (MPLS).
    From $3,995.00
  • CBROPS: Understanding Cisco Cybersecurity Operations Fundamentals

    5 Days
    The Understanding Cisco Cybersecurity Operations Fundamentals (CBROPS) v1.0 course teaches you security concepts, common network and application operations and attacks, and the types of data needed to investigate security incidents. This course teaches you how to monitor alerts and breaches, and how to understand and follow established procedures for response to alerts converted to incidents.
    From $4,295.00
  • CCAP: Implementing Cisco’s Converged Cable Access Platform

    4 Days
    cBR-8 is the next generation in Cisco’s series of CMTS (Cable Modem Termination System) platforms. Cisco’s uBR 10K (Universal Broadband Router) previously offered industry-leading CMTS functionality – the cBR-8 is now Cisco’s flagship CMTS offering. The Cisco cBR-8 CCAP (Converged Cable Access Platform) CMTS provides many technology advancements and performance enhancements, while reducing the overall cost per subscriber.
    From $4,395.00
  • CCEA: Administering Cisco Contact Center Enterprise

    4 Days
    The Administering Cisco Contact Center Enterprise is a 4-day course presented to CCE Administration personnel involved with ’Day 2’ support of a CCE solution deployment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound CCE environment.
    From $3,595.00
  • CCEAA: Cisco Contact Center Enterprise Advanced Administration

    3 Days
    This course is intended for those performing advanced administration of the CCE solution, or who may be responsible for Tier 2 support. The overall goal of this course is to learn advanced administration tasks associated with the CCE solution through a deeper exposure of the technical operational requirements and the tools used to configure and ensure CCE solution functionality. CCEF and CCEA or equivalent knowledge are prerequisites for this course.
    From $2,695.00
  • CCECE: Implementing Cisco Contact Center Chat & Email

    4 Days
    In this 4-day hands-on course students will discover how to deploy Cisco Enterprise Chat and Email into an existing Packaged Contact Center environment. The course covers the details needed to prepare both CCE and ECE environments for the integration and configuration steps required to do the actual integration.
    From $3,595.00

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