Course Catalog: IT Service Management

Our open-enrollment courses are delivered remotely in real-time by our experienced staff for a convenient and high-value experience. For those who may prefer to attend at our Exton office, Springhouse will re-activate classroom training as soon as the COVID-19 guidelines are lifted. 

Filter by category

  • 55011 The ITIL Foundation Certificate in IT Service Management

    5 Days
    This 3-day (19 contact hour) instructor-led course provides students with the knowledge of ITIL terminology, structure and basic concepts and comprehension of core principles of ITIL practices for service management required to sit for the for ITIL Foundation certificate in IT Service Management certification examination.
    $2,995.00 list price
  • ITIL 4 Foundation Certification Course with Exam

    2.5 Days
    ITIL® 4brings ITIL up to date by re-shaping much of the established ITSM practices in the wider context of customer experience, value streams, and digital transformation, as well as embracing new ways of working, such as Lean, Agile, and DevOps.
    • PMI PDU Points: 16
    $1,495.00 list price
  • ITIL Overview

    1/2 Day
    This workshop is a high level overview of ITIL® concepts, and vocabulary across the service lifecycle. The course goal is to promote awareness, seek buy-in and introduce a shared vocabulary.
    $199.00 list price

Pin It on Pinterest

Share This