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Course Catalog: IT Service Management

Our open-enrollment courses are delivered remotely in real-time by our experienced staff for a convenient and high-value experience. For those who prefer in-person training, Springhouse offers private onsite deliveries for corporate clients and seat-side learning for individuals. To discuss your training needs, Contact Us online or call 610-321-3500.

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  • ITIL 4 Foundation Certification Course with Exam
    3 Days
    This instructor-led course is designed as an introduction to ITIL® 4 and enables you to understand a new way to look at IT Service Management. ITIL 4 retains the best of ITIL v3, and the core elements remain intact. The new content allows modern and emerging practices (Agile, Lean, DevOps) to be discussed alongside best practices.
    • PMI PDU Points: 16
    From $1,695.00
    16 available classes

  • ITIL Overview
    1/2 Day
    This workshop is a high level overview of ITIL® concepts, and vocabulary across the service lifecycle. The course goal is to promote awareness, seek buy-in and introduce a shared vocabulary.
    From $199.00
    Register interest
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