Course Catalog: IT Service Management

Our open-enrollment courses are delivered remotely in real-time by our experienced staff for a convenient and high-value experience. For those who prefer in-person training, Springhouse offers private onsite deliveries for corporate clients and seat-side learning for individuals. To discuss your training needs, Contact Us online or call 610-321-3500.

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  • ITIL® 4 Foundation

    3 days
    ITIL® is the world’s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management.
    • PMI PDU Points: 14
    From $1,695.00

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