PL-7008 Create and Extend Custom Copilots in Microsoft Copilot Studio

Planning Information

The duration of this course is 1 day.
Classes are priced from $599.00. See individual sessions for details.


Description

In this learning path, you will learn how to create custom copilots with Copilot Studio and will get the opportunity to practice your skills in a guided project.


Prerequisites

Candidates for this credential should be familiar with data modeling concepts in Microsoft Dataverse and with Copilot Studio.


Course Outline

1 - Build an initial copilot with Microsoft Copilot Studio

  • Copilot creation
  • Copilot creation using conversational builder
  • Generative Answers
  • Deploy copilots

2 - Manage topics in Microsoft Copilot Studio

  • Work with bot topics
  • Branch a topic
  • Create topics for existing support content
  • Work with system fallback topics
  • Manage topics

3 - Work with entities and variables in Microsoft Copilot Studio

  • Work with entities
  • Custom entities
  • Use entities in conversations
  • Work with variables
  • Reuse variables across topics

4 - Enhance Microsoft Copilot Studio copilots

  • Use Power Automate to add actions
  • Copilot actions
  • Transfer conversations to agents by using Omnichannel for Customer Service
  • Create topics for existing support content
  • Trigger types
  • Analyze copilot performance

5 - Create a copilot with Microsoft Copilot Studio and Dataverse for Teams

  • Create your first copilot
  • Create and modify topics
  • Add inputs, variables, and conditions
  • Call an action to pull in Dataverse for Teams data
  • Publish and share your new copilot

6 - Guided Project - Create copilots with Microsoft Copilot Studio

  • Prepare

To request private training or future dates, call 610-321-3500 or
Register your interest now



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