The duration of this course is 2 Hours.
This class will teach you to approach listening as an acquired skill similar to reading or writing. You will learn to utilize emotional intelligence to enhance your listening skills through paraphrasing and question-asking techniques.
Emotional Intelligence: Effective Listening in Sensitive Situations is for anyone who wants to take their leadership and relational skills to the next level. Participants will define emotional intelligence, find out how to cultivate it, and recognize and encourage it at work.
- Apply Communication Principles Worth Remembering
- Practice the 4 Levels of Focused Listening
- Reduce Conflict by Asking the Right Questions
- Determine your Emotional Intelligence Level
This course is also available for private training. Please contact us at 610-321-3500 to learn more.
Register your interest now