Kanban is fast becoming the modern way to manage an organization's delivery of customer value. This two-day course will give you an in-depth introduction to improving your team's effectiveness by applying Kanban flow principles.
The Administering Cisco Contact Center Enterprise is a 4-day course presented to CCE Administration personnel involved with 'Day 2' support of a CCE solution deployment.
In this 4-day hands-on course students will discover how to deploy Cisco Enterprise Chat and Email into an existing Packaged Contact Center environment.
Certified Information Systems Security Professional (CISSP) Certification was designed to recognize mastery of an international standard for information security and understanding of a Common Body of Knowledge (CBK).
The Official CompTIA® Linux+® courseware builds on your existing experience with systems operations and administration to provide you with the knowledge and skills required to configure, manage, operate, and troubleshoot a Linux environment.
ITIL® is the world's leading best practice framework for implementing IT Service Management, giving you a holistic, end-to-end view of how to successfully contribute to business value.
New to the Scaled Agile Framework®? Leading SAFe® offers you an introduction to the foundations of SAFe, and provides the principles and practices to drive your Lean-Agile transformation with confidence.
Learn about Microsoft 365 Security Management, including how to manage your security metrics, how to enable Azure AD Identity Protection, how to configure your Microsoft 365 security services, and use Microsoft 365 Threat Intelligence.