This course builds upon the foundational Microsoft® Office® 2007/2010 knowledge and skills you’ve already acquired. It focuses on the enhanced features you’ll want to leverage to improve the way you manage, organize, present, and distribute your...
This course provides IT Security Professionals with the knowledge and skills needed to implement security controls, maintain an organization’s security posture, and identify and remediate security vulnerabilities.
In this 2 day class, students will learn to use or create JavaScript variables, arithmetic and logical operators, built-in and custom functions, and conditional statements and loops, as well as how to use JavaScript to control appearance and functionality of web...
The Professional Scrum Master™ (PSM) course is typically a 2-day course where students learn how to use Scrum to optimize value, productivity and the total cost of product ownership. Tools are provided to enable students to relate to behavioral shifts, work with...
The Scrum.org Professional Scrum Master II™ (PSM II) course is a 2-day Advanced Scrum Master course designed to support experienced Scrum Masters in their professional journeys. This course is a combination of instruction and facilitated exercises looking at the...
The Scrum.org Professional Scrum Product Owner™ (PSPO) course is focused on teaching students how to maximize the value of products and systems. This cutting-edge course is for Product Owners, Agile product managers and others responsible for a product’s success in...
Scaled Professional Scrum™ (SPS) with Nexus is a 2-day course designed for anyone involved in building products across multiple teams to learn how they can scale product delivery with Scrum. In this workshop, students use a hands-on case study to learn about the Nexus...
The Scrum.org Professional Scrum with Kanban™ (PSK) is a course that teaches Scrum practitioners how to apply Kanban practices to their work without changing Scrum. Through theory, case studies, and hands-on exercises, participants will understand the importance of...
Professional Scrum with User Experience™ (PSU) is a 2-day hands-on course where students with some Scrum experience will learn how to integrate modern UX practices into the way they are working in Scrum and how to work most effectively within Scrum Teams.
Advanced Contact Center Express Scripting Labs (ACCXSL) is a 5-day instructor-led, lab-intensive course intended for experienced Unified Contact Center Express (CCX) administrators who need in-depth knowledge advanced scripting techniques using complex script steps to...
The Certified Digital Forensics Examiner 5 day course teaches students the essentials of electronic discovery surrounding digital crimes and how to present their findings in a legally acceptable manner.
Certified Information Systems Security Officer training addresses the broad range of industry best practices, knowledge and skills expected of a security manager/officer.
Implementing Cisco Emergency Responder (ICER) is a 2-day course that provides students with best practice information on how to install, configure, operate, and maintain Cisco Emergency Responder in a Cisco Unified Communications environment.
Implementing the Cisco Nexus 9000 (DCINX9K) is a 3-day, hands-on course that focuses on deployment and operations of the Cisco Nexus 9000 Series switches.
This class is a hands-on programming course teaching participants to extend the functionality of CVP Call Studio v11 and CVP VXML Server v 11 using the CVP Java API.
Implementing Cisco Quality of Service (QOS) v2.5 provides learners with in-depth knowledge of QoS requirements, conceptual models such as best effort, IntServ, and DiffServ, and the implementation of QoS on Cisco platforms.
Multiprotocol Label Switching integrates the performance and traffic-management capabilities of data link Layer 2 with the scalability and flexibility of network Layer 3 routing. So, when used in conjunction with other standard technologies, MPLS gives the ability to...
Administering Packaged Contact Center Enterprise (APCCE) provides students with an introduction and understanding of Cisco Unified Contact Center Enterprise basics and components.
