Course Catalog: Professional Development

Our Professional Development curriculum is comprised of 10 core competencies and is designed to enlighten and train people in the full spectrum of abilities needed to succeed in today’s modern and evolving workplace.

While we are ready to customize a program that's perfectly tailored to meet your specific needs, by organizing our methodology around competency groups, we make it easier for individuals and HR professionals to focus their efforts on targeting the areas of growth that will have the greatest impact - both for individuals and organizations.

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• Cultivate Engaged Customer Relationships

  2 Hours
  Learn the what, why, and how behind creating a customer-centric culture. (Priced per workshop; maximum of twenty participants.)
  From $2,250.00
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• Support Challenging Customers

  2 Hours
  Learn the skills necessary to effectively manage sensitive situations in person and on the phone. (Priced per workshop; maximum of twenty participants.)
  From $2,250.00
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• Understanding and Working with Change

  2 Hours
  Develop a better understanding of the psychology of change. (Priced per workshop; maximum of twenty participants.)
  From $2,250.00
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• Working with Sensitive Change and Getting Momentum

  2 Hours
  Develop your ability to lead through the cycle of change. (Priced per workshop; maximum of twenty participants.)
  From $2,250.00
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• Overcoming Communication Barriers

  2 Hours
  Increase your confidence in challenging situations. Explorer principles of communication and barriers to effective communications. (Priced per workshop; maximum of twenty participants.)
  From $2,250.00
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• Master Influential Communication

  2 Hours
  Deliver your ideas more powerfully and influence peers, managers, subordinates, stakeholders, and customers. (Priced per workshop; maximum of twenty participants.)
  From $2,250.00
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• Action Writing

  2 Hours
  Learn practical and useful techniques to organize information clearly and logically. (Priced per workshop; maximum of twenty participants.)
  From $2,250.00
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• Write to Persuade and Influence

  2 Hours
  Learn to write persuasively and influence a business audience. (Priced per workshop; maximum of twenty participants.)
  From $2,250.00
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• Communicate with Intention

  2 Hours
  Become better at identifying and communicating to people with different communication styles.(Priced per workshop; maximum of twenty participants.)
  From $2,250.00
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• Communicate Assertively and Honorably

  2 Hours
  Gain clarity and skills around being assertive - (Priced per workshop; maximum of twenty participants.)
  From $2,250.00
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• The Cycle of Conflict

  2 Hours
  Use knowledge of conflict dynamics to prevent disagreements from escalating, and conflicts from deepening. (Priced per workshop; maximum of twenty participants.)
  From $2,250.00
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