Course Catalog: Communication and Presentation Skills

Strong communication and presentation skills are essential in today’s dynamic workplace. It’s no wonder that both written and verbal communication competencies are ranked among the most needed by our clientele. Competent communicators are persuasive, diplomatic, effective and engaging.

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  • Communicate Assertively and Honorably

    2 Hours
    Gain clarity and skills around being assertive - (Priced per workshop; maximum of twenty participants.)
    From $2,250.00
  • The Cycle of Conflict

    2 Hours
    Use knowledge of conflict dynamics to prevent disagreements from escalating, and conflicts from deepening. (Priced per workshop; maximum of twenty participants.)
    From $2,250.00
  • Understand and Handle Difficult Behaviors

    2 Hours
    Understand what motivates people's difficult behavior to more skillfully contain it. (Priced per workshop; maximum of twenty participants.)
    From $2,250.00
  • Develop Conflict Awareness

    2 Hours
    Learn what causes conflict and the role of emotional intelligence. (Priced per workshop; maximum of twenty participants.)
    From $2,250.00
  • Prepare to Respond to Conflict

    2 Hours
    Learn advanced listening skills and how to distinguish between content and feeling. (Priced per workshop; maximum of twenty participants.)
    From $2,250.00
  • Manage Conflict Productively

    2 Hours
    Learn how to manage conflict productively and maximize trust. (Priced per workshop; maximum of twenty participants.)
    From $2,250.00
  • Editing and Proofreading / Business Grammar

    1 Day
    In this workshop, participants refresh their knowledge of editing and proofreading techniques as well as of punctuation and grammar rules.
    From $350.00
  • Effective Business Writing

    1 Day
    Participants increase their writing competence and confidence in this lively, hands-on seminar as they review and practice strategies for producing clear, well-organized, reader-friendly e-mail, memos, letters, and reports.
    From $350.00
  • Technical Writing

    1 Day
    In this lively, hands-on seminar, participants gain the skills and confidence to tackle on-the-job technical writing.
    From $350.00
  • Writing Effective Email

    1 Day
    This workshop presents strategies to ensure clear, reader-focused, professional emails.
    From $350.00
  • Writing Effective Email for Sales Teams

    1 Day
    Sales Teams’ email communication must generate a response and initiate dialogue. Through discussion, examples, and hands-on practice, this writing workshop explores 10 Sales Email FAQs as well as techniques to ensure emails are clear, effective, and professional.
    From $350.00

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