Planning Information
The duration of this course is 1 Day.
Classes are priced from $599.00. See individual sessions for details.
Description
Increase customer alignment and business impact of your team.
To be successful, project leaders need to look past the discipline of just managing projects and embrace agility and collaboration, thinking of customers and their needs first. Design Thinking has emerged as a successful methodology that organizations use to approach problem-solving and the delivery of innovative solutions that delight their customers. Companies with mature design thinking practices can deliver an ROI of 85% or greater on their customer engagements. Delivered by PMP and Design Thinking expert Bruce Gay, Design Thinking for Projects helps teams adopt an innovative and systematic approach to problem solving that centers on the customer’s experience for more success and efficient project outcomes.
Course Outline
This hands-on training provides learners with a high-level overview of design
thinking methods and tools. Two case studies are used to demonstrate how to integrate design methods into projects with lessons learned and unique outcomes. Learners should bring their “creative energy" as the training offers experiential learning through rapid-fire sketching as well as several individual and group hands-on exercises to learn various design methods for user research, idea generation, visualization, and prototyping.
At Completion
At the conclusion of the class, learners will be able to describe the benefits of incorporating design methodologies on projects and will be able to illustrate
multiple design thinking tools that can be used on current or future projects.
Intended Audience
This course is best suited for:
- Mid-level managers
- Project Leads
- Product Owners
- Business Analysts
To request private training or future dates, call 610-321-3500 or
Register your interest now
