Manage Conflict Productively

Planning Information

The duration of this course is 2 Hours.
Classes are priced from $2,250.00. See individual sessions for details.


Learn how to manage conflict productively and maximize trust. (Priced per workshop; maximum of twenty participants.)

As a standard, the 2-hour professional development workshop includes:

  • A range of 1-3 skills learned
  • 1-3 tools covered
  • One group exercise
  • Distributed Learning (pre/post work)

Available value-add supplements include:

  • Job-Aid/Hand-Out
  • Additional Post Work
  • Workshop Summary with facilitator insights
  • Access to workshop recording for up to 14 Days

A Masterclass includes all of the above plus:

  • Industry Specific Experience
  • Access to workshop recording for up to 30 Days (vs. 14)
  • Small Group Work (three additional 60 minute role-play/deep dive sessions for small groups)

At Completion

Leave this workshop having:

  • Improved conflict resolution skills
  • Gained clarity and skills around being assertive.

Course Outline

Manage Conflict Productively

  • Five Conflict Management Styles
  • Approach with Confidence and Objectivity
  • Conflict Script
  • Assertive Script
  • Action Plans

Maximize Trust, Minimize Conflict

  • Nine Commandments of Fighting Fair
  • Role Plays

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