Prepare to Respond to Conflict

Planning Information

The duration of this course is 2 Hours.
Classes are priced from $2,250.00. See individual sessions for details.


Description

Learn advanced listening skills and how to distinguish between content and feeling. (Priced per workshop; maximum of twenty participants.)

As a standard, the 2-hour professional development workshop includes:

  • A range of 1-3 skills learned
  • 1-3 tools covered
  • One group exercise
  • Distributed Learning (pre/post work)

 Available value-add supplements include:

  • Job-Aid/Hand-Out
  • Additional Post Work
  • Workshop Summary with facilitator insights
  • Access to workshop recording for up to 14 Days

 A Masterclass includes all of the above plus:

  • Industry Specific Experience
  • Access to workshop recording for up to 30 Days (vs. 14)
  • Small Group Work (three additional 60 minute role-play/deep dive sessions for small groups)

At Completion

Those who participate in this workshop will become (and be seen as) a great listener


Course Outline

  • Advanced Listening Skills
  • Feeding Back: 4 levels
  • Flow of Communication
  • Distinguish Between Content and Feeling
  • Avoid/Attack Spectrum

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