Respond to Conflict: Constructive Conflict Strategies at Work

Planning Information

The duration of this course is 2 Hours.

Description

Learn to manage conflicts involving you or between your coworkers with constructive techniques that will help the opposing parties find common ground.

Intended Audience

Respond to Conflict: Constructive Conflict Strategies at Work is for anyone who wants to learn how to navigate and improve challenging relationships and apply conflict management strategies to reduce emotional stress and work towards win-win solutions.

Course Outline

  • Identify the Common Causes of Workplace Conflict
  • Distinguish Between a Disagreement and Conflict
  • Separating a Person from their Behavior
  • 5 Conflict Management Styles

This course is also available for private training. Please contact us at 610-321-3500 to learn more.
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