MD-100 Windows 10

Planning Information

The duration of this course is 5 Days. The list price is $2,995.00.

Description

This series based course is for IT professionals who performs installation, configuration, general local management and maintenance of Windows 10 core services and are aspiring to the Microsoft 365 Certified Modern Desktop Administrator Associate. The 5 days of training include:

  • Installing Windows 10 (MD-100T01)
  • Configuring Windows 10 (MD-100T02)
  • Protecting Windows 10 (MD-100T03)
  • Maintaining Windows 10 (MD-100T04)

Intended Audience

Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

The Modern Desktop Administrator deploys, configures, secures, manages, and monitors devices and client applications in an enterprise environment. Responsibilities include managing identity, access, policies, updates, and apps. The MDA collaborates with the M365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization.

The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.

At Completion

Day 1: Installing Windows 10 (MD-100T01)

  • Prepare to install Windows 10.
  • Install Windows 10.
  • Configure Updates for Windows.
  • Perform post-installation configuration tasks.

Day 2 and 3: Configuring Windows 10 (MD100T02)

  • Configure devices and drivers for Windows.
  • Configure storage for Windows.
  • Configure network settings in Windows.
  • Configure remote management of Windows.
  • Configure and manage applications in Windows.
  • Configure Internet Explorer.

Day 4: Protecting Windows 10 (MD-100T03)

  • Describe the benefits and capabilities of Azure AD.
  • Manage users using Azure AD with Active Directory DS.
  • Implement Windows Hello for Business.
  • Configure conditional access rules based on compliance policies.
  • Describe the various tools used to secure devices and data.
  • Implement Windows Defender Advanced Threat Protection.

Day 5: Maintaining Windows 10 (MD-100T04)

  • Use Windows troubleshooting and monitoring tools.
  • Troubleshoot Windows installations.
  • Troubleshoot application installation issues.
  • Troubleshoot web browser settings.
  • Troubleshoot Windows authentication.
  • Troubleshoot hardware issues related to Windows machines.

Prerequisites

​Students are expected to understand computer networks and hardware concepts along OS and Application concepts. Students should have experience using the Windows OS.

Exams & Certifications

​Prepare for the Microsoft Windows 10 certification exam MD-100 and work toward your Microsoft 365 Certified Modern Desktop Administrator Associate certification in this Microsoft 365 training course.

Materials

Microsoft Digital Official Courseware

Course Outline

​Day 1: Installing Windows 10
(MD-100T01)

Module 1: Installing Windows

This module covers installing the Windows 10 OS. Students will learn the different editions of Windows 10, requirements, and new features introduced. This module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment process.

Lessons

  • Introducing Windows 10
  • Installation Options
  • Requirements for Windows Features
  • Installation Process and Media
  • Upgrading to Windows 10

Module 2: Updating Windows

In this module, Students will learn about keeping Windows 10 up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.

Lessons

  • Windows Servicing Model
  • Updating Windows
  • Applying Applications and Windows Updates

Module 3: Post-installation Configuration and Personalization

This module covers common post-installation tasks in Windows 10. Students will learn how to customize the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell.

Lessons

  • Customize the Windows 10 UI.
  • Configure device specific settings such as power plans and mobile device options.
  • Use the Windows control panel and setting app to configure settings.
  • Describe using Windows PowerShell.

Module 4: Course Conclusion

Lessons

  • Final Exam

Day 2 & 3: Configuring Windows 10
(MD-100T02)

Module 1: Configuring Peripherals and Drivers

This module will cover device configuration. Students will learn how device drivers work and how to install them. Students will also be introduced to managing and configuring hardware peripherals such as printers.

Lessons

  • Managing Devices and Drivers
  • Managing Printers

Module 2: Configuring Networking

In this module, Students will learn about networking concepts. This module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.

Lessons

  • Configure IP Network Connectivity
  • Implement Name Resolution
  • Implement Wireless Network Connectivity
  • Remote Access Overview
  • Remote Management

Module 3: Configuring Storage

This module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.

Lessons

  • Overview of storage options
  • Using OneDrive
  • Managing Disks, Partitions, and Volumes
  • Maintaining Disks and Volumes
  • Managing Storage Spaces

Module 4: Managing Apps in Windows 10

In this module, Students will be introduced to App management in Windows 10. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover the differences between Internet Explorer and Microsoft Edge.

Lessons

  • Providing Apps to Users
  • Managing Universal Windows Apps
  • The Windows Store
  • Web browsers in Windows 10

Module 5: Course Conclusion

Lessons

  • Final Exam

Day 4: Protecting Windows 10
(MD-100T03)

Module 1: Configuring Authorization & Authentication

This module introduces the tools and features of Windows 10 for authorizing access to Windows 10 clients. Students will learn about methods for how users sign-in to Windows 10. This module also covers restricting what users can or cannot do on a device through methods like UAC and account types.

Lessons

  • Using Security Settings to Mitigate Threats
  • Configuring User Account Control
  • Implementing Device Registration
  • Authentication

Module 2: Configuring Data Access and Usage

In this module, Students will learn about permissions. This module will cover considerations for different files systems. Students will learn how to configure file and folder permissions as well as shared folders. The module will conclude with configuring settings through methods such as local and group policy.

Lessons

  • Overview of File Systems
  • Configuring and Managing File Access
  • Configuring and Managing Shared Folders
  • Managing Security with Policies

Module 3: Configuring Advanced Management Tools

This module introduces students to protecting devices from external threats. Students will learn about the different types of common threats. This module will teach students about using encryption, firewalls, and IPSec to help protect against threats. The module will conclude with how to configure and use Windows Defender and AppLocker.

Lessons

  • Configuring Tenant Roles
  • Managing Tenant Health and Services

Module 4: Hands-On Lab

Lessons

  • Final Exam

Day 5: Maintaining Windows 10 
(MD-100T04)

Module 1: Supporting the Windows 10 Environment

This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows 10.

Lessons

  • Troubleshooting Windows
  • Troubleshooting Tools

Module 2: Troubleshooting the Windows OS

In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.

Lessons

  • Troubleshooting Windows Startup
  • Troubleshooting Operating System Service Issues
  • Troubleshooting Sign-In Issues

Module 3: Troubleshooting Files & Applications

This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.

Lessons

  • File Recovery in Windows 10
  • Application Troubleshooting

Module 4: Troubleshooting Hardware and Drivers

This module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.

Lessons

  • Troubleshooting Device Driver Failures
  • Overview of Hardware Troubleshooting
  • Troubleshooting Physical Failures

Module 5: Course Conclusion

Lessons

  • Final Exam

This course is also available for private training. Please contact us to learn more.
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