Privacy Policy

​​Last Updated 12 November, 2013

As part of an ongoing service to our clients, Springhouse Education & Consulting Services is dedicated to protecting your privacy. Most of our Web pages do not ask for any personal information. There are situations however, when we do need information from you in order to respond to a service you have requested. The Springhouse privacy statement explains our data collection needs and its use in those situations. This privacy statement only applies to Springhouse.com.

Request of Personal Information

Sometimes it is necessary to gather personal information so that we can contact you in response to your request. Generally, this information is requested when you are registering for a course or sending an inquiry via email. Personal information collected by Springhouse.com is limited to that which is needed to assist you with the service you requested. This information is used for response to your request, to maintain high quality service, and to provide general statistics regarding use of Springhouse.com.

Use of your Personal Information

We use your personal information for the following purposes:

  • To deliver services, such as, training, consulting or help desk support per your request. ​
  • To alert you to training upgrades, special offers, updated information and other new services offered by Springhouse, if you so request.
  • To provide confirmations, directions or changes in schedules.
  • To contact you if a question arises concerning your request.

We occasionally partner with other companies to provide extended services on our behalf. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Springhouse may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Springhouse or the site; (b) protect and defend the rights or property of Springhouse and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of Springhouse employees.

​Control of Your Personal Information

When you register for training, or otherwise give us personal information, Springhouse.com will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.
An essential part of our service is to keep our clients informed by sending out periodic e-mails concerning technical services or training related to a product or service you requested. You can unsubscribe to these mailings by sending a request via email to computertraining@springhouse.com​.

Security of Your Personal Information

Springhouse.com is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Protection of Children's Personal Information

Springhouse.com is a general audience site and does not knowingly collect any personal information from children.

Use of Cookies

When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above. The information gathered through cookies is collected in aggregate form and never linked with your personal information.

Use of Google Analytics Display Advertising

Springhouse.com utilizes the Remarketing & Demographics & Interest Reporting features of Google Analytics Display Advertising to assist with our online marketing efforts. Third party vendors, including Google, show our ads on sites across the internet. Sprignhouse.com and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to our website. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads by using the Ads Settings.

Changes to this Statement

Springhouse.com will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement, Springhouse.com will notify you by placing prominent notice on the Web site.

 

Springhouse Privacy Policy

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Springhouse Education & Consulting Services

Corporate HQ:Eagleview Corporate Park
707 Eagleview Boulevard
Suite 207
Exton, PA 19341

610-321-3500 - info@springhouse.com